Frequently Asked Questions

I don’t live in Edmonton? Can I still hire you?

Our regular eavestrough installation, repair, and cleaning service areas include Edmonton, Leduc, St. Albert, Spruce Grove, Stony Plain, and Sherwood Park. There may be a mileage charge for customers well outside of our regularly serviced areas. Please contact the office for more information.

Why should I bother with a professional installer?

Home repairs are tricky and can be dangerous too. According to research, 500k people are treated for ladder-related injuries per year. Using the experts at Splashdown Eaves will help prevent many common roofing mistakes, including:

·       Over-driving or under-driving nails,

·       Mixing ventilation,

·       Over-ventilating or under-ventilating,

·       Plugging up soffit ventilation.

How does a gutter system work?

An eavestrough works by collecting the water that would otherwise drip off the edge of your shingles and run down your fascia or into your home. A properly installed eavestrough system will direct water safely away from your home and help ensure proper drainage around your home. The professional eavestrough installers at Splashdown take the necessary steps to help prevent water infiltration and try to direct water away from your foundation, sidewalks, and driveways as well as using the slope of the property to direct the water into swales or towards trees and bushes.

When you say “quality products” what do you mean?

We proudly use the Alu-Rex products line – it is simply the best name in gutter systems. We’ve been in the eavestrough installation business a long time and trust there is no better product for durability or resistance.

How important are eavestroughs on my building?

A well-maintained and functioning eavestrough helps control the flow of water away from your eaves, soffits, walls, and foundation. Uncontrolled water can find its way into any nook and cranny and cause mould, rot, basement leaks, and unsightly stains and water damage.

What is Soffit?

Soffit acts as a “skin” that covers the roof space. It protects the inner structure from moisture by connecting the roof overhang to the siding. One of the soffit’s main purposes is to provide adequate ventilation to the attic space. Soffit has small punctures that encourage air circulation to draw heat and moisture away.

Condensation can build up in the winter and freeze along the bottom side of the roof. When it melts it causes leaks and rot, resulting in structural damage. Homes built before the '90s typically don’t have enough insulation or venting. Soffit installation helps with this.

What is Fascia?

Fascia is the strip of material that runs horizontally covering the exposed ends of the rafters. The material protects your home’s interior by providing a place for the gutters to attach.

The area covered by fascia installation can be prone to water damage. An aluminum fascia cover helps keep the area dry. Consider changing colours when you’re updating the soffit, fascia, and eavestrough for improved curb appeal.

What are the advantages of having exterior LED lighting professionally installed?

At Splashdown, we believe you should love where you live. At Splashdown, we can add exterior lighting to your house, garage, deck, and stairs that is hidden by day and dazzling by night. Adding exterior LED lights to your home is not only a way to express yourself visually, it also adds a sense of delight.

What is Seamless Eavestrough?

Seamless eavestrough allows eavestrough of almost any length to be run out without joining seams (similar to do-it-yourself Vinyl Eavestrough). It’s fabricated using a roll-forming machine installed in the truck box. Eavestrough corners still require seams because eavestrough machines only run out eavestrough in straight lines.

I have speciality tiles. Will Seamless Eavestrough work for me?

Splashdown Eaves recommends a 6”, 7” and 8” trough size for tile roof. These roof types sit higher off the roof surface and, during high water volumes, frequently shoot past the front lip of 5" eavestrough. Steel roofing is very smooth and any ice that collects on the surface of the roof can cause severe damage to the eavestrough if roof straps are not installed.

Why is water collecting in my eavestroughs?

Every eavestrough draining system will retain a certain amount of water. All corners are sealed with caulking but a small amount of water will still remain in the eavestrough. If the eavestrough is retaining an inch or more then it may need adjustment or correction.

What are your safety procedures?

We are committed to safety and are in good standing with the Workers’ Compensation Board of Alberta. Our crew members receive regular training and certification through courses on fall protection, man/lift operations, and other Occupational Health and Safety requirements. We make continued and significant investments in quality fall-protection equipment, including harnesses, lanyards, and retractable lifelines. We complete job site hazard assessments and conduct regular toolbox/safety meeting to ensure all our crew members and all our safety equipment is up-to-date.

Can you install eavestrough in the winter?

Our professional eavestrough installation team can and do provide exterior home services in the winter, however, there are some things that are better left for warmer weather. Call us today to learn more.

What is your warranty for products and services?

Quality products and service at a fair price. We are committed to achieving high customer satisfaction on every single job.

I didn’t find my question here.

Please call the office or use our contact form.